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Terms & Conditions

Air Conditioners and Heaters Direct's Contractor Assistance Program is not an endorsement of any contractors. As a free benefit to our customers, we try to help you find contractors in your area to assist with installations and inspections. However, this does not mean that we recommend or endorse these contractors or guarantee their services. You must use your own discretion in hiring a contractor. Air Conditioners and Heaters Direct cannot be held liable for any problems that you might experience with any contractor you choose to hire.

Air Conditioners and Heaters Direct is not a party to transactions entered into between you and the contractor. Work scheduling and payment is to be arranged exclusively between you and the contractor. Air Conditioners and Heaters Direct is not responsible for any dissatisfaction in contractor workmanship or pricing.

Contractors do no act on behalf of Air Conditioners and Heaters Direct as agents, employees, partners or otherwise. Air Conditioners and Heaters Direct uses third-party information to determine which contractors to include in the Contractor Assistance Program. Air Conditioners and Heaters Direct has not independently verified the accuracy of this information, and does not assume any responsibility for doing so. Air Conditioners and Heaters Direct assumes no responsibility for ensuring that contractors are properly licensed, qualified, bonded or insured. If you choose to hire a contractor, you must check references and confirm qualifications with your local licensing or business organizations.

Our customers have the opportunity to rate contractors after they use their services, and these ratings, as available, are displayed to site visitors and prospective shoppers. Since the ratings are only the opinions of our customers, we cannot confirm these customer ratings as accurate. Ratings are not the opinion of Air Conditioners and Heaters Direct.

If you choose to use the services of a contractor, you agree that it is at your sole risk and is without warranties of any kind by Air Conditioners and Heaters Direct, expressed, implied or otherwise.